If you have a Samsung J7 V (which I don’t recommend ), you recently had the phone system update to ANDROID 9.0 and your screen stays black even though you are receiving a call try the following:ģ) While in NOTIFICATIONS click on DO NOT DISTURBĤ) While in DO NOT DISTURB click on HIDE NOTIFICATIONSĥ) TURN OFF “HIDE FULL SCREEN NOTIFICATIONS”, while your phone is locked and the screen is off a call will wake the phone and you will see the full screen called id with I was searching the internet for hours and even spoke to SAMSUNG tech support and no one was able to give me an answer so I had to do it the old fashion way and check every individual setting ad sub folder until I found it, and here’s what I figured out:
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